Make the booked time count
You do not need to clean before your cleaner arrives. A few minutes of preparation simply removes obstacles and makes your priorities obvious.
- Put away loose clothes, toys and paperwork where possible.
- Leave clear access instructions, including entry codes or concierge details.
- Keep pets comfortable in a separate room if they may be anxious.
- Point out delicate surfaces or products that should not be used.
- List your top priorities in the booking instructions.
Use the booking chat
After your booking is matched, you can message your professional directly about arrival details or send a photo of an area that needs attention. Keep the conversation focused on the visit so the useful details are easy to find.
Check in after the visit
Your feedback helps your professional understand your preferences next time. If you enjoyed the visit, your account makes it easy to request the same person again when they are available.