Questions, answered clearly

We provide professional home cleaning and handyman services. Our cleaning services can include regular domestic cleaning, one-off cleaning, deep cleaning, end-of-tenancy cleaning and other cleaning tasks. Our handyman services can include furniture assembly, hanging and mounting, minor repairs, painting and decorating, and general home maintenance.

Yes. You can book a one-off service, or arrange regular cleaning on a weekly, fortnightly or monthly basis. A regular booking is 6 to 10 visits booked and paid for together.

Not necessarily. If you are not present, we can arrange access to the property in advance, provided we have clear instructions and the agreed access arrangements are safe and suitable.

Yes. All our cleaning professionals are vetted before they can take bookings.

Yes. You can share photos in your booking chat (JPG, PNG or WebP, up to 10 MB). Please only share photos related to your booking or the cleaning.

A standard clean includes dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, wiping accessible surfaces, emptying bins and general tidying.

Tasks can be agreed on before your appointment so we can focus on the areas that matter most to you.

Yes. Deep cleaning is available for homes that need more detailed attention. This can include areas not normally covered during a standard clean, and is subject to the condition of the property and the time booked.

Yes. We can provide end-of-tenancy cleaning to help prepare a property for handover. We recommend discussing the property's size, condition and any specific requirements before booking so we can allow enough time.

Yes. This can be requested as an additional cleaning service. Please let us know when booking so we can allow enough time.

Interior window cleaning may be available as an additional service. Please ask when making your booking.

This depends on the service and your booking. If you have preferred products or specific equipment, please let us know in advance. We will confirm what is required before the appointment.

Yes. We are happy to clean homes with pets. Please let us know about any pets when booking so we can take appropriate precautions.

Depending on the job, our handyman services can include: • Furniture assembly • Shelving and curtain or blind installation • Picture and mirror hanging • TV and wall mounting • Minor repairs • Door and handle adjustments • Basic painting and decorating • General household maintenance • Other small home improvement jobs If you are unsure whether we can do a particular job, send us the details or photos and we will let you know.

This depends on the job. We can discuss whether you would like us to supply materials or you will provide them. Any additional materials or parts required will be agreed with you before purchase where possible.

Yes. We can assemble many types of flat-pack and household furniture. Please provide the furniture details or a photo when requesting a quote.

We can help with suitable wall-mounting jobs such as shelves, mirrors, pictures and certain TV installations. The wall type and item weight are important, so please provide details before the appointment.

Some electrical, gas and plumbing work may require a suitably qualified or certified professional. We will only undertake work that is appropriate for our service and qualifications. If a job requires specialist certification, we will let you know before proceeding.

Contact us with your postcode, the service you need, your preferred date and any relevant details or photos. We will then confirm availability and provide the appropriate pricing or quotation.

Pricing depends on the service, the size and condition of the property, the estimated time required, the complexity of the handyman job and any additional materials required.

For some services, we may provide an hourly rate, while more specific handyman or specialist jobs may be quoted as a fixed price.

Yes. We can provide an estimate or quotation based on the information you provide. For some jobs, we may need photos or an in-person assessment before confirming the final price.

Minimum booking times may apply depending on the service. We will confirm the minimum duration when you make your booking.

Not always. Standard cleaning supplies, specialist products and handyman materials may be treated differently depending on the service. We will explain any additional costs before the work is carried out.

We will do our best to accommodate your preferred date and time. Availability depends on our schedule and the type of service required.

Yes. Please contact us as soon as possible if you need to change your appointment. Our cancellation and rescheduling policy may apply depending on how much notice is provided.

Please give us as much notice as possible. Cancellation charges may apply for late cancellations, particularly where a professional has already been allocated to your booking.

Please ensure we have safe and agreed access to the property. If we cannot gain access because the agreed arrangements were not followed, a cancellation or attendance charge may apply.

Your satisfaction is important to us. If something has been missed or you are unhappy with part of the service, contact us as soon as possible with details of the issue. Where appropriate, we will review the matter and work with you to find a reasonable solution.

Yes, where availability allows. If you are happy with the service and would like the same professional for future appointments, let us know, and we will do our best to accommodate your request.

We aim to work with reliable and experienced professionals who take pride in their work. The specific experience, qualifications or certifications required will depend on the type of service being provided.

Please make sure the areas you want cleaned are reasonably accessible and remove personal or valuable items. If there are particular areas you want us to prioritise, please tell us before the appointment.

Please provide as much information as possible, including: • A description of the job • Photos of the area • Measurements where relevant • The item or product being installed • The type of wall or surface • Any instructions supplied with the product This helps us understand the job and provide a more accurate quote.

Yes. We provide cleaning and maintenance services for homeowners, tenants, landlords, letting agents, offices and other property clients.

We currently serve selected areas. Please provide your postcode, and we will confirm whether your postcode is within our service area.